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BillWise Pakistan
Official Privacy Policy Google Play Compliant Offline-First

Privacy Policy for BillWise Pakistan

Your privacy is our utmost priority. BillWise Pakistan is engineered as an offline-first utility organizer. We never harvest your personal credentials, sell your data, or maintain remote databases of your household billing history.

Last Updated: September 16, 2026
Applicable to: Version 1.0.0 and subsequent updates
🔒

100% Offline-First

Your utility account records and bills stay stored on your local phone storage via sandboxed AsyncStorage.

🚫

No Account Required

No mandatory login, phone number, email address, password, or cloud identity required to track your bills.

🛡️

Zero Data Selling

We never sell, broker, or monetize your utility billing records with third-party data brokers or advertisers.

📱

User In Full Control

You can delete all billing data and preferences instantly by clearing app data or uninstalling the app.

01

Introduction & Scope

Welcome to BillWise Pakistan ("the Application", "we", "us", or "our"). This Privacy Policy details our policies and procedures regarding the processing, storage, and protection of information when you use our mobile application.

BillWise Pakistan is designed specifically for residents and businesses across Pakistan to organize, track, and receive timely local reminders for their recurring utility bills (Electricity, Gas, Water, and Internet services).

Key Principle: Privacy by Default

Unlike traditional apps that force you to register on an external server and upload your utility bills to cloud databases, BillWise Pakistan operates offline-first. All consumer reference numbers, bill due dates, and payment history records remain exclusively inside your device's private sandbox storage.

02

Data We Process

When configuring and using BillWise Pakistan, you may input certain operational information required to track your bills:

Data Category Examples Purpose Where Stored
Utility Account Metadata Utility Provider name, 14-digit Reference Number, Consumer ID, Nickname (e.g. "Home Electricity") To identify bills, calculate due dates, and link to duplicate bill checking Local Device Only (`AsyncStorage`)
Bill Records Bill month, due date, payable amount within due date, amount after due date, status (Paid/Unpaid) To show monthly analytics, upcoming dues, and trigger reminder alerts Local Device Only (`AsyncStorage`)
Application Preferences Selected theme (Light/Dark/System), reminder lead days (e.g., 7, 3, 1, 0 days), language (English/Urdu) To customize app interface and notification schedules Local Device Only (`AsyncStorage`)
Data We NEVER Collect or Store:
  • We do not collect credit/debit card numbers, bank account details, or CVVs.
  • We do not collect CNIC (National Identity Card) numbers or biometric data.
  • We do not require user email addresses, phone numbers, or passwords.
  • We do not track your GPS geographic coordinates or real-time location.
03

Offline-First Architecture

BillWise Pakistan is architected on an offline-first foundation. All data persistence is performed locally on your physical device using encrypted application sandbox storage (`AsyncStorage`).

This ensures that:

  • Zero Cloud Syncing: Your utility bills and reference numbers are not transmitted to any remote company server, database, or analytics bucket owned by us.
  • Offline Functionality: You can open, view, track, search, and update your utility accounts and payment histories without any active Internet connection.
  • Device Encapsulation: Other applications on your smartphone cannot access BillWise Pakistan's internal sandbox files, respecting Android's strict application isolation model.
04

Device Permissions Requested

To provide core utility reminder functionalities, BillWise Pakistan may request specific Android runtime permissions:

Android Permission Why It Is Needed Can Be Denied?
POST_NOTIFICATIONS Allows the app to display local reminder banners and notifications before your utility bill due date (e.g. 7 days, 3 days, 1 day, or due day). Yes. If denied, the app will function normally, but you will not receive automatic push reminder alerts.
INTERNET / ACCESS_NETWORK_STATE Used strictly if you trigger in-app checks to query or view public duplicate utility bills directly from official DISCO web portals, or during standard Expo runtime environment initialization. Yes. The offline tracker will continue to operate without internet connectivity.
05

Utility Providers & Disclaimers

BillWise Pakistan provides tracking templates and reference number organization for Pakistani utility companies, including but not limited to:

⚡ LESCO (Lahore) ⚡ IESCO (Islamabad/Rawalpindi) ⚡ K-Electric (Karachi) ⚡ FESCO (Faisalabad) ⚡ GEPCO (Gujranwala) ⚡ MEPCO (Multan) ⚡ PESCO (Peshawar) ⚡ HESCO (Hyderabad) ⚡ SEPCO (Sukkur) ⚡ QESCO (Quetta) 🔥 SNGPL (Sui Northern Gas) 🔥 SSGC (Sui Southern Gas) 💧 WASA (Water & Sanitation) 🌐 PTCL / StormFiber / Nayatel
Non-Affiliation & Government Disclaimer

BillWise Pakistan is an independent utility organizer application and is NOT an official representative, partner, affiliate, or government agency of the Government of Pakistan, PEPCO, WAPDA, NEPRA, OGRA, or any provincial power distribution company (DISCO).

All trademarks, logos, and brand names belong to their respective statutory owners. The application does not collect payments directly on behalf of utility companies; users should execute actual bill payments via approved banking channels (1Link, Easypaisa, JazzCash, or bank branches).

06

Third-Party Services & Libraries

To maintain reliable runtime performance on mobile operating systems, the application utilizes standard, industry-recognized open-source SDK components:

  • Expo & React Native Runtime: Core framework providing cross-platform user interface rendering and system bridge access.
  • Google Play Services: Standard system component on Android devices providing core platform integration and app updates.

These services may process basic technical device information (such as Android OS version or device model) in accordance with Google's Privacy Policy. We do not inject commercial advertising trackers or invasive behavioral tracking analytics into the application.

07

Data Retention & Deletion Rights

Because all your data is stored locally on your device and never uploaded to our servers, you have absolute control over retention and deletion:

  • Deleting an Account / Bill in App: You can remove any individual utility account or bill record at any time via the in-app deletion button.
  • Complete Wipe via App Settings: You can clear all cached data by navigating to Android Settings > Apps > BillWise Pakistan > Storage > Clear Storage / Data.
  • Uninstalling the App: Uninstalling BillWise Pakistan immediately and permanently purges all local databases, accounts, reminders, and cached files from your phone.

No residual backup copies remain on any cloud server because no remote synchronization exists.

08

Children's Privacy

BillWise Pakistan is a general audience utility application intended for household managers, bill payers, and property owners. We do not knowingly collect, request, or solicit any personal information from children under the age of 13 (or under 16 in relevant jurisdictions), compliant with the Children's Online Privacy Protection Act (COPPA) and Google Play Families Policy.

09

Pakistan Legal Compliance & Data Protection

BillWise Pakistan adheres to the applicable laws of the Islamic Republic of Pakistan, including:

  • Prevention of Electronic Crimes Act (PECA), 2016: Ensuring unauthorized data interception or illicit access does not occur.
  • Personal Data Protection Framework: Ensuring user autonomy, data minimization, purpose specification, and security in the electronic processing of data.

By maintaining all user records within local offline sandbox storage, user confidentiality and statutory compliance are preserved by design.

10

Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect app updates, new utility providers, or statutory revisions. Any modifications will be posted to this website with an updated "Last Updated" date at the top of this document. We recommend reviewing this document regularly to stay informed of our privacy protections.

11

Contact & Developer Information

If you have questions, feedback, or privacy-related inquiries regarding BillWise Pakistan or this Privacy Policy, please reach out directly:

Developer Support Contacts

Application: BillWise Pakistan
Developer Team: Goodluck Tech / BillWise Pakistan
Contact Email: info@goodlucktech.com